1. Rexi Bea will NOT accept any returns or exchanges for any reason after 4 months from the date your order shipped.
2. Customer is responsible for all shipping costs to return the item as well as to ship a replacement item.
3. Returns on music and videos only if the items are defective and may only be exchanged for the exact same item.
4. Clothing, t-shirts, and leather goods must be returned in new, unworn and unwashed condition with all tags in place (if they came with tags). If you return clothing smelling of smoke we will NOT accept them for return or exchange.
5. Shoes must be returned in new, unworn condition with all tags in place. Please return shoes in the original packaging.
We strongly suggest you try on shoes on carpetting and make sure they fit before you wear them out.
6. Absolutely no returns on body jewelry, pins, stickers, patches, hair products, fishnets, or underwear.
7. NO REFUNDS FOR SALE ITEMS. You may return sale items for exchange or gift certificate, but we will not issue a refund.
8. Rexi Bea is NOT responsible if your return package is lost or damaged on its way back to us. We strongly recommend using a trackable service like UPS or FEDEX, or use delivery confirmation through the USPS. If your package is not received by us and you did not use one of these services there’s nothing we can do about it.
9. If more than 4 items are returned for refund we will assess a 10% restocking fee to the amount of the refund. If you would prefer a gift certificate we can issue it for the full amount of the merchandise returned.
10. If your order is missing anything or you received incorrect or damaged items you MUST contact us within 1 week of receipt. We will not acknowlege your claim otherwise.
11. Merchandise ordered with a GIFT CERTIFICATE is NOT eligible for a Cash refund. We can send alternate merchandise, or else put the money back onto the gift certificate.
12. Shipping is NOT refundable.
13. If you have any questions about this RETURN policy please contact us before you send your return.
14. Please send returns to: Rexi Bea – 815 Oxen St – Paso Robles, CA 93446.